Solution:

Ensure kicker is fixed properly.

  • Go to cleaning mode.
  • Detach the kicker and ensure thorough cleaning behind kicker and adjoining areas.
  • Place the kicker back into position.
  • Tap the Kicker to move the Kicker back to home position.
  • Tap Back. Resume using the machine. 

 

Warning:

  • Allow the heating pans to cool for at least 25 minutes after powering off your Rotimatic, before cleaning to prevent risk of burn injury. 
  • Only use the Magic Stick to clean pans to prevent damaging the pans.  

Why did this happen?

Dough/roti stuck behind kicker causes the kicker to get stuck and the press, hence, can't move down. Ensure thorough regular cleaning to prevent from recurring.

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